FAQ's

UK orders are posted via Standard (Second class) or Express (First class) postage. You will need to choose this at checkout. 

For First class orders you can expect to receive your order within 1-3 days, and Second class 2-5 days.  Please note that during holiday seasons, bank holidays and postal strikes this may increase delivery times. 

International shipping is also available, and will be posted using Royal Mail International standard postage. Please note that these orders are untracked. If you are ordering from Europe, please expect to wait up to 10 - 15 days, but due to delays may take slightly longer.

US Shipping can take anywhere between 1 - 5 weeks, and delays are often expected. If your order hasn't arrived in this time period, feel free to contact us at via the Contact page on this website so that we can look into this further for you.

After 5 weeks, if your order has still not arrived, this will be classed as a "lost order" and you will be fully refunded.

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Returns are accepted provided the item/s are returned in good condition. Please note that you will be responsible for paying return postage. 

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Most greeting cards come with personalisation, whether that be adding personalised messages inside greeting cards or altering/adding text to the front of greeting cards (please see description to see if either personalisation option is available). Personalised text is added FREE of charge. Please ensure that if you want personalised tex, that you use the personalisation text box/es provided on the item page. 

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All cards are placed into a hardback envelope or box.

Glassine wrapping is used to ensure that items are protected from water damage. 

If you have any further questions or queries, please use the Contact form to get in touch or or email via tonguencheekyprints@gmail.com!